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How do I become a Sheridan Outlet member?

Becoming a Sheridan Outlet member entitles you to complimentary delivery and returns when you're signed into sheridanoutlet.com.au (exclusions apply), as well as $10 off your next order if you opt in to receive email marketing communications.
To become a member simply click here.
Full Member information available here.
Be sure you tick the box to receive emails notifying you of new product launches, sale events and to obtain your membership vouchers and exclusive deals.

I signed up in store but can't access my account online.

Registering for an in store customer account is separate to that of an online customer account registration. In order to link your in store and online customer accounts, please ensure you use the same email when registering online.
To create an online Sheridan Outlet account pleaseclick here. Please allow for 48 hours for your in store and online customer accounts to link.
Please note that holding a Sheridan Outlet account is different to that of Sheridan.
You will need to create a separate Sheridan account via the Sheridan website.

How do I unsubscribe from emails?

If you wish to unsubscribe from our mailing list, log in to the "My Account" section of the Sheridan Outlet website and update the details under "My Preferences".
Please keep in mind that once you unsubscribe from our mailing list, you will no longer benefit from receiving your Sheridan Outlet birthday voucher and other member exclusive deals.

How do I change my password?

Whilst logged in, navigate to "My Account" then "Account Information". Under your details you will see an option to change your password.

I've requested to have my password reset, but I haven't received an email to change it yet?

If you have requested to change your password and are yet to receive a password reset email, you may not have an online account.
To validate this, try creating an account using your email address by following the link here.

I forgot to sign into my Sheridan Outlet account before placing my order, help!

Unfortunately we cannot apply member discounts to an order once it has been placed.

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How do I become a Sheridan Outlet member?

Becoming a Sheridan Outlet member entitles you to complimentary delivery and returns when you're signed into sheridanoutlet.com.au (exclusions apply), as well as $10 off your next order if you opt in to receive email marketing communications.
To become a member simply click here.
Full Member information available here.
Be sure you tick the box to receive emails notifying you of new product launches, sale events and to obtain your membership vouchers and exclusive deals.

I signed up in store but can't access my account online.

Registering for an in store customer account is separate to that of an online customer account registration. In order to link your in store and online customer accounts, please ensure you use the same email when registering online.
To create an online Sheridan Outlet account pleaseclick here. Please allow for 48 hours for your in store and online customer accounts to link.
Please note that holding a Sheridan Outlet account is different to that of Sheridan.
You will need to create a separate Sheridan account via the Sheridan website.

How do I unsubscribe from emails?

If you wish to unsubscribe from our mailing list, log in to the "My Account" section of the Sheridan Outlet website and update the details under "My Preferences".
Please keep in mind that once you unsubscribe from our mailing list, you will no longer benefit from receiving your Sheridan Outlet birthday voucher and other member exclusive deals.

How do I change my password?

Whilst logged in, navigate to "My Account" then "Account Information". Under your details you will see an option to change your password.

I've requested to have my password reset, but I haven't received an email to change it yet?

If you have requested to change your password and are yet to receive a password reset email, you may not have an online account.
To validate this, try creating an account using your email address by following the link here.

I forgot to sign into my Sheridan Outlet account before placing my order, help!

Unfortunately we cannot apply member discounts to an order once it has been placed.