Returns & Exchanges

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I have received the wrong item with my order, what can I do?

Please contact our Customer Service team via Live Chat, email or you can call us on 1800 960 266 (between 9AM - 4PM AEDT Monday - Friday) for further assistance.

My item is faulty but I purchased it more than 30 days ago. What can I do?

Take a photo of the item and email it to our Customer Service Team, along with your order number (if applicable) for further assistance. Please contact our Customer Service team via Live Chat, email or you can call us on 1800 960 266 (between 9AM - 4PM AEDT Monday - Friday)

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I have received the wrong item with my order, what can I do?

Please contact our Customer Service team via Live Chat, email or you can call us on 1800 960 266 (between 9AM - 4PM AEDT Monday - Friday) for further assistance.

My item is faulty but I purchased it more than 30 days ago. What can I do?

Take a photo of the item and email it to our Customer Service Team, along with your order number (if applicable) for further assistance. Please contact our Customer Service team via Live Chat, email or you can call us on 1800 960 266 (between 9AM - 4PM AEDT Monday - Friday)

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