Any large items purchased online from our Home Décor and Outdoor & Garden categories, such
as rugs, furniture, artwork and frames, cannot be returned instore and must be returned using our
online return system. If the item is bulky or fragile, it may require carrier collection rather than
being sent through the post. Please contact our Customer Service Team if you wish to return one of
For hygiene reasons, Bed Toppers, Quilts, Pillows, Pillow Protectors and Mattress
Protectors are non-returnable unless faulty. Gift cards are also not refundable for change of mind.