You can join Sheridan Rewards by signing up in a Sheridan Outlet store in New Zealand at the register with a Sheridan team member.

Yes! It's free. In fact, you'll get a Welcome gift for joining as a new member! Sign up in store to receive your welcome gift.

If you are a member, the email address you used to sign up can be identified in store.

Yes, we take the security of your personal information seriously. Have a read of our Privacy Policy for further information.

Sheridan Rewards New Zealand is only avaliable in New Zealand Sheridan Outlet stores. It is not able to be used on Sheridan.com.au or Sheridanoutlet.com.au

The Sheridan Outlet VIP member program has been refreshed and is now Sheridan Rewards. If you were part of the Sheridan Outlet VIP member program, you will need to sign up again to the refreshed program instore.

Not necessarily. If you are currently receiving Sheridan emails, you will need to ensure that you have registered to become a member of Sheridan Rewards. Make sure you update your details with one of our team memberes in store — including your birthday, so we can send you a special birthday reward!

Just let our store team members know in store and they can update this for you

All the benefits from Sheridan Rewards will be delivered to you via email, including rewards and exclusive offers.

We will always make sure you receive your transactional and delivery emails. In addition to this, Sheridan Rewards will email you exclusive member offers; personalised birthday gift vouchers and other member vouchers; recommendations; latest trends; new styles; new season product updates and current promotional offers from Sheridan.

We're sorry to see you go. You can also click "Unsubscribe" on the footer of any Sheridan email you receive.

As a member of Sheridan Rewards, when you visit us in store and identify yourself as a member, you will receive:

• A welcome gift when you subscribe to email communications
• $25 Spend & Save voucher for every $250 spent on product
• Member only offers e.g. Members take a further 10% off
• Extended free 45-day return policy
• Option of free home delivery of your instore purchases
• Anniversary & Birthday gifts when you subscribe to email communications

Spend & Save Voucher is the name of the reward voucher members receive after spending $250 on Sheridan or Sheridan Outlet product. Members will also receive a spend and save voucher as a gift for joining the program, on their program anniversary and for their birthday.

Spend $250 on product (not including returned items, gift cards, shipping costs and Sleepsafe donations) at a Sheridan or Sheridan Outlet website or store and you'll be rewarded with a $25 Sheridan Spend & Save voucher.

Make sure you're logged in online or you've scanned your member code in-store before finalising your purchase.

They are redeemable at Sheridan and Sheridan Outlet, in-store or online. When shopping online, all available rewards will appear at checkout when you are signed in. If redeeming in store, scan your member QR code and let our in-store team know at the register which voucher/s you'd like to use.

Yes - there's no limit! You can spend as many Sheridan Rewards vouchers that you have in your account within one transaction.

Sheridan Spend & Save vouchers expire 6 months from the date of issue.

No, unfortunately these rewards come with set expiry dates, which cannot be extended.

Yes, you need to spend a minimum amount in a single transaction to use your birthday and Welcome voucher. The minimum spend amount is stated in the email containing your birthday or Welcome voucher.

Sheridan Spend & Save vouchers cannot be earned or spent outside of Australia.

As a Sheridan Rewards member you will have a 45-day return period from the date of purchase, if you were signed in when the order was placed online. For in store, you must have identified yourself as a member when transacting. This is an additional 15 days in comparison to non-members, who receive a 30-day return period.

Please note, most stocked items (excluding rugs, hygiene sensitive items) can be returned or exchanged within the 45 days from the date of purchase. Please see the full returns policy here.

You can contact our Customer Service team on 1800 223 376 or visit our HelpHub.