Sheridan Hepburn Wool Rug
Own it from $10/wk
Add detailed texture to your living space with our Hepburn Woven Diamond Rug. Handwoven by artisans in India, this rug will make a beautiful addition to your home. Crafted from 100% wool, this rug is soft to touch on the feet.
Composition: 100% Wool Pile. Full composition 80% Wool, 20% CottonProduct Code: SW21Country: Designed in Australia. Made in India.
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- Care Instructions & Labelling
We have spent many years of testing to understand how a product performs in actual day to day use, which in turn helps us to develop care instructions that will achieve the best longevity out of our products. This is what Sheridan and our customers expect and deserve.
Care instructions vary based on the constructions of each fabric and product so we have compiled some basic guidelines when it comes to caring for your Sheridan purchase.
How do I take care of my wool rug?
Wool is a protein-based fiber containing natural lanolin oil. Lanolin in combination with the natural construction of wool, make it very resilient to stains and easier to stay clean than most synthetic fibers. A breathable nonslip mesh underpad is recommended when laying your rug on a hardwood or tile floor. To ensure even wear, be sure to rotate your rug once a year. When placing your furniture, lightly set it down and then move it slightly in the direction of the pile at least once a week. Vacuum your rug using a low powered vacuum cleaner. Should long ends of yarns appear on surface do not pull. Use scissors to trim yarn evenly with the rug surface. When storing your rug do not fold or put in airtight plastic bag. It is advisable to roll with the rug backing showing and wrap it with cloth for protection. For surface cleaning: Using a sponge, wipe a mixture of a mild dish soap and water lightly over the entire surface of the rug. Remove by wiping again using a clean cloth and water. For deep cleaning: Your rug should be professionally cleaned every 3-5 years or when you notice the colours to be less vibrant. Rugs in extremely high traffic areas may require more frequent cleaning. The best way to remove any stain is to treat it IMMEDIATELY. Dilute the area with soda water or water and salt and let absorb. Using a clean white cloth or paper towel, cover the area and press down several times with your hand or foot. Continue to blot the area until the stain is removed. DO NOT RUB
- Shipping & Returns
DISPATCH TIME: 1-2 business days.
STANDARD DELIVERY – FREE for signed in members on orders over $150, otherwise $9.95.Metro: 5 business days after dispatch. Regional: up to 8 business days after dispatch. Tracking for standard and express delivery for Australian orders is available through Australian Post using the tracking number in your dispatch email.
NEW ZEALAND SHIPPING
DISPATCH TIME: 1-2 business days.
STANDARD DELIVERY – FREE for signed in members on orders over $150, otherwise $19.95.Delivery: Up to 14 business days after dispatch. Tracking is available by using the tracking number in your dispatch email.
NEW ZEALAND TAXES AND FEES
Your order will be charged in Australian (AUD) dollars but will exclude Australian GST (Goods and Services Tax). Because customs policies vary from country to country, international orders may be subject to local customs charges. We cannot mark international orders as a gift as a way of bypassing or reducing customs fees. Any customs, import duties and associated fees are the responsibility of the recipient and are charged once the parcel reaches its country of destination. If goods are above the threshold and customs entry is required, our logistics partner will charge an additional admin handling fee for customs clearance. For more information about your country's custom policies, please contact your local customs office.
FREE* 30 DAY CHANGE OF MIND RETURNS
Most items (excluding hygiene sensitive items) can be exchanged or returned within 30 days from the date of purchase either online using our prepaid returns label or in one of our Sheridan Outlet stores.
*Returns are free of charge for Members where their order was over $150 and they were signed in when the order was placed. For all other orders $9.95 will be deducted off the refund amount.
Candles, aroma reeds and fragrance can only be returned to a Sheridan Outlet store (not online) and must be returned sealed in original packaging.
Any large items purchased online from our Home Décor and Outdoor & Garden categories, such as rugs, furniture, artwork and frames, cannot be returned instore and must be returned using our online return system. If the item is bulky or fragile, it may require carrier collection rather than being sent through the post. Please contact our Customer Service Team if you wish to return one of these items.
Note: For hygiene reasons, all Bed Toppers, Quilts, Pillows, Pillow Protectors and Mattress Protectors are non-returnable unless faulty.
We accept returns for all faulty goods. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law or the New Zealand Consumer Guarantees Act. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage.
For more information, please see refer to our full Shipping & Returns policy.